Massachusetts & United States of America Crisis & Essential Needs Resources
Massachusetts Mental Health Resources​
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Massachusetts Behavioral Health Help Line (BHHL)
Crisis and mental health support available 24 hours per day, 365 days per year. Call or text 1-833-773-2445 or live chat online at https://www.masshelpline.com/.
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Boston Emergency Services Team (BEST)
Provides 24/7 mobile crisis intervention for mental health and substance use concerns in the greater Boston area. Mental health clinicians are sent to homes, schools, and other community settings to evaluate and treat individuals in crisis. Call 1-800-981-HELP (4357) for immediate assistance.
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Behavioral Health Urgent Care
and 24 Hour Access Line (Cambridge Health Alliance)
Expert care by phone and in person for people with behavioral health needs. Offering walk-in Urgent Care, 24-hour crisis services, and routine appointments. Call 833-222-2030. for support, advice and urgent mental health needs that may include: anger depression, suicidal thoughts, emotional outbursts, substance use, and other urgent or crisis situations.
WALK-IN SERVICES:
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CHA Cambridge Hospital
1493 Cambridge Street, Cambridge
First Floor, Cahill Building
GET DIRECTIONS
CHA Malden Care Center
195 Canal Street, Malden
Second Floor
Boston Area Rape Crisis Center (BARCC)
​Free, confidential services for survivors of sexual violence ages 12 and older, and their loved ones, regardless of when the violence occurred. Call 800-841-8371 24 hours a day or chat online 9 a.m. – 11 p.m. EST.
Open Path Psychotherapy Collective
Visit Open Path Psychotherapy Collective, a nonprofit nationwide network of mental health professionals, dedicated to providing in-office and online mental health care—at a steeply reduced rate—to clients in need.
Massachusetts Food & Housing Resources
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Greater Boston Food Bank
The Greater Boston Food Bank (GBFB) partners with more than 600 hunger-relief agencies, including food pantries, community meal programs and other food assistance providers throughout the nine counties and 190 towns and cities across Eastern Massachusetts. For SNAP application assistance, call them at 617-598-5022, or email them at SNAP@GBFB.org.
Massachusetts Department of Housing and Community Development
​If you need shelter or immediate help to stay in your home, the Residential Assistance for Families in Transition (RAFT) program provides short-term emergency funding to help you with eviction, foreclosure, loss of utilities, and other housing emergencies.
If you need emergency housing assistance, individuals and families will find shelter programs and related services here:
If you need help finding an affordable home to rent or own, learn more about buying an affordable home and affordable rental housing in Massachusetts.​
MassachusettsImmigration Legal Support
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MA Office of Refugees and Immigrants (ORI)
Committed to promoting the full participation of refugees and immigrants in our communities. The ORI provides a multitude of services ranging from basic cases management to naturalization assistance services.
National Resources​
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Emergency: 911
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National Suicide Prevention Lifeline: 988
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Crisis Text Line: Text "HOME" to 741741
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National Domestic Violence Hotline: 1-800-799-7233
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National Sexual Assault Hotline: 1-800-656-4673 or chat online
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Planned Parenthood Hotline: 1-800-230-PLAN (7526) or text “PPNOW” to 774636
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American Association of Poison Control Centers: 1-800-222-1222
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SAMHSA’s National Helpline: 1-800-662-4357 (4357)
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National Eating Disorders Association Helpline: Call or text 1-800-931-2237
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Veterans Crisis Line: Call 988 then press 1 or chat online
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StrongHearts Native Helpline (Domestic/Sexual Violence for Native Communities): 1-844-762-8483
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BlackLine Crisis Call Line: 1-800-604-5841
Call BlackLine provides a space for peer support, counseling, reporting of mistreatment, witnessing and affirming the lived experiences for Black, Indigenous, and People of Color who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens.
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TREVOR Crisis Hotline: 1-866-488-7386 or text "START" to 678678
Offers phone, chat, and text crisis services 24/7 (with trained counselors) for LGBTQ+ identifying young people in crisis, feeling suicidal, or in need of a safe and judgement-free place to talk.
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Trans LifeLine: 1-877-565-8860
Offers peer support for trans folks 9am-3am CT. Staffed exclusively by trans operators, it is the only crisis line with a policy against non-consensual active rescue.
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The Deaf Hotline: 1-855-812-1001
ASL accessible 24/7 hotline for people experiencing abuse with a culturally-adept and trained advocates in ASL. Whether you're in need of safety planning, crisis intervention, emotional support or have some questions, we are here for you.
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National Runaway Safeline: 1-800-786-2929 or text 66008
24/7 hotline for youth who have run away, are thinking about running away, or who already ran away but are ready to come home. Parents and guardians can also contact the hotline if they are worried about their child running away or if their child has already left home.
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Find free or reduced-cost resources like food, housing, financial assistance, health care, and more. Search by zip code or browse programs by state.